1:45pm - 2:45pm         The Information Seeking Expectations of Information
         Professionals and Desktop Searchers:  A View From the Top

Moderator: Tony Llewellyn, Head, STM Information, The British Library

Speaker: Leigh Watson Healy, Chief Analyst, Outsell, Inc.

Do you really know the differences in the information seeking behaviors and requirements of information professionals and desktop searchers or are you working with assumptions and preconceived ideas? Gain a better understanding of the general differences and commonalities between these diverse groups of information seekers from a survey of their value perspective on such issues as traditional information services vs. the web, search vs. navigation, data currency and comprehensiveness, quality and authoritativeness, system features and functionalities, analytic tools, open access material, free vs. fee-based information, and other content and technology factors.  [Slides]

2:45pm - 3:15pm      Break and Networking Opportunity

Sponsored by The J. Paul Getty Trust

3:15pm - 4:45pm      The Search and Retrieval Expectations of Information Professionals and Desktop Searchers: A View Across Market Sectors

 While the information seeking value proposition may differ in general between information professionals and desktop searchers, what are the unique differences between the groups both within and across market sectors -- corporate, academic, government and the general public? Are there nuances of differences of which information providers must be cognizant if they are to successfully serve diverse user needs in multiple markets. Learn the answers to these and other questions to ensure that your products and services meet the requirements of the broadest possible audience of information seekers.

Moderated by Dr. Dennis A. Norlin, Executive Director, American Theological Library Association (ATLA)

• The Search and Retrieval Expectations of Information Professionals and Desktop Searchers: A Corporate Perspective
  Barbara J. Peterson, Global Knowledge Management Manager, Ecolab Research Center [ Abstract and Slides ]

• The Importance of Being Earnest: The Librarian's Values in the Search and Retrieval Process
  Stewart Bodner, Associate Chief General Research, New York Public Library [ Abstract and Slides ]

• Whose Mind Is It Anyway? Search and Retrieval Expectations in Academe
  Dr. Miriam Drake, Professor Emerita, Georgia Institute of Technology Library [ Abstract and Slides ]

• A View Across Market Sectors: Federal Government Regulatory Activities
  Richard Huffine, Environmental Protection Agency, Office of Information Resources Management [ Abstract and Slides ]

5:00pm - 6:00pm       Assembly Representatives Meeting

6:30pm – 8:00pm      Welcome Reception -- Ritz Carlton Philadelphia

Sponsored by Nerac, Inc. and Thomson Scientific

A great opportunity to relax, meet old friends and new acquaintances, and identify business contacts to be made over the next few days.

Copyright © 2004 NFAIS. All rights reserved. No part of this product or service may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior written consent.

Privacy Policy